Nurse Response

Our Health+Solution for telehealth services is Nurse Response.

Nurse Response provides medical advice to employees so they can receive the appropriate care, at the appropriate place, at the appropriate time.

Nurse Response is a medical triage phone service that provides 24-hour healthcare advice and assistance.Nurse Response triage nurses are experienced professionals who have the knowledge to help patients with immediate health concerns make informed decisions.

We provide effective clinical triage services for academic institutions, physicians, hospitals, military facilities and managed care organizations. Nurse Response also provides outbound services such as, health risk assessments, welcome calls and retention calls.

Proven Results

  • Ongoing Satisfaction Surveys consistently produce a 97% or better satisfaction rating

Quality Improvement / Quality Assurance

  • Comprehensive, ongoing, performance based
  • Compliant with URAC Core Standards and Health Call Center Standards
  • Awarded URAC accreditation as a Health Call Center in 2004 and reaccredited in 2006